1. Introduction
PrizePulse ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, enter a prize draw, or interact with our services. Please read this policy carefully before submitting your details.
2. Who We Are
PrizePulse operates promotional prize draw and reward discovery services for users in the United Kingdom. For data protection enquiries, you may contact us at: privacy@prizepulse.co.uk.
3. Information We Collect
When you use our website or enter a promotion, we may collect the following information:
- Identity data: first name and last name
- Contact data: email address and mobile phone number
- Technical data: IP address, browser type, device information, and pages visited
- Usage data: how you interact with our site, including form submissions and click activity
- Marketing preferences: your consent choices and communication history
We do not intentionally collect sensitive personal data. Please do not submit special category information through our forms.
4. How We Use Your Information
We process your personal data for the following purposes:
- To register and administer your entry into prize draws and promotions
- To contact winners and verify eligibility
- To send marketing communications about rewards, offers, and partner promotions (where you have consented)
- To improve our website, services, and user experience
- To comply with legal obligations and prevent fraud or misuse
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent: when you tick the consent box and submit the entry form
- Legitimate interests: to operate our platform, prevent abuse, and analyse site performance
- Legal obligation: where we are required to retain or disclose data by law
- Contract: to fulfil the terms of any promotion you enter
6. Sharing Your Information
We may share your data with trusted third parties who help us deliver our services, including:
- Marketing and advertising partners (where you have given consent)
- Technology providers who host our website and process form submissions
- Analytics providers who help us understand site usage
- Professional advisers such as lawyers or auditors, where necessary
We require all third parties to respect the security of your data and to process it only for specified purposes. We do not sell your personal information to unrelated third parties.
7. International Transfers
Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, in accordance with UK data protection law.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Marketing data is typically retained until you withdraw consent or unsubscribe. Entry records may be kept for up to 24 months after a promotion closes unless a longer period is required by law.
9. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data ("right to be forgotten") in certain circumstances
- Object to or restrict processing of your data
- Withdraw consent at any time (without affecting prior lawful processing)
- Request data portability where applicable
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email us at privacy@prizepulse.co.uk. We will respond within one month of receiving your request.
10. Marketing Communications
If you opt in, we may send you emails, SMS messages, or phone calls about prize draws, reward programmes, and offers from PrizePulse and selected partners. You can unsubscribe from emails at any time using the link in each message, or by contacting us directly. SMS opt-out instructions will be included in any text messages we send.
11. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse traffic. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.
12. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
13. Children's Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted data through our site, please contact us and we will promptly delete it.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: privacy@prizepulse.co.uk
See also our Terms & Conditions.